If you are having any issues with a role-based/shared mailbox after migration to Microsoft 365, please try removing and re-adding the mailbox. You may also need to do this after the role-based/shared mailbox is migrated to Microsoft 365.
If you need to undo this fix, please contact AskOtago IT.Īfter being migrated to Microsoft 365 you may need to remove and re-add any role-based/shared mailboxes you have access to. The configuration change has now been made and you can reopen and start using Outlook. Note: In the meantime, you can sign in to Office online or Outlook on the web. If you have a different plan type, see this article for help signing in. If you purchased a Microsoft 365 Business Professional plan or greater and can’t sign in to your Outlook desktop app, try the following solutions. Click Yes if prompted to allow the change (you may be prompted twice). I cant sign in to my Outlook desktop app. Find the file in your Downloads folder or where you saved it to and double-click on it. #MICROSOFT OUTLOOK DESKTOP APP LOGIN ISSUES REGISTRATION#
Download the registration file by right-clicking on the link below and choosing Save Link As.:. Follow the prompts in the wizard, and when you’re done, restart Outlook. Select the 'Outlook' profile, and click the 'Remove' button and click OK. If viewing the Control Panel in icon view, click on Mail. If viewing the Control Panel in category view, click on User Accounts, then Mail. Note: The Repair option isnt available if youre using Outlook 2016 to connect to an Exchange account. Open Control Panel (Start > Control Panel) 3. On the Email tab, choose your account (profile), and then choose Repair. If you're running Windows 7, click Start, type Run in the Search box, and. Choose Account Settings > Account Settings. To do this, use one of the following procedures, as appropriate to your version of Windows: If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R. 
Once you have been advised that your email account migration is completed, do the following: Step 1: Investigate possible issues caused by add-ins.
Simply restart your computer after the migration to Microsoft 365. bonja07p, you should not need to do the below.
If you log on to your Windows computer using your University username i.e.
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